PROMOCALLS
Broadcast messages to contacts with key-press interaction facilities to transfer the call to a call center, capture the recipients’ feedback, or record their voice messages.
PromoCalls is the most advanced tool for creating and managing mass outbound calling campaigns.
PromoCalls and NotifiCalls share the same user interface making the creation of complex outbound telephony applications a piece of cake.
PromoCalls can be used for any type of outbound calling campaigns including direct advertising, live lead generation, product updates, and mass
emergency notifications…
Setting up call campaigns, adding phonebooks and contacts, building the audio messages and configuring the call flows is just a couple of clicks away.
Live Lead Generation
Mass Emergency broadcast
PromoCalls can be used in environments where a large number of people have to be contacted in a short time, such as weather warnings, evacuation notices and crime prevention. The message can be as specific as calling all the residents of an area to inform them of a missing child, a school closure, or as broad as alerting the entire town to a severe weather warning.
Phone Polling, Surveys and Voting
Ring large numbers of people and present IVR options for either polling their opinions, running interactive surveys, or taking their votes and record the results.
Telecasting
Broadcast marketing or informational messages to customers and clients anywhere in the world with few simple clicks.
Outbound Call Conferencing
Rather than relying on people to remember to phone into a conference, a list of specific attendees can be uploaded, and the campaign set to launch at the appropriate time… PromoCalls will call each and every person in the attendees list at the setup time and join them into the configured conference call.
Dissemination of information via phone
PromoCalls can easily call a huge amount of people and disseminate medical and health advice, or information about forthcoming community events.
NotifiCalls is the ultimate solution for the never-ending need of direct voice notification.
Its state of the art interface helps create complex telephony applications for outbound voice calling through a streamline customer designed process…
Whether it’s for client updates, surveys, appointment reminders or any other type of notifications, the system allows to easily build the call flows on the web
interface, and then integrate with third-party applications such as CRM, Subscription, and Content triggering Platforms for advanced requirements through
a simple API to trigger the notifications whenever needed.
Debt Control
Customers can be automatically reminded at intervals about their outstanding dues, and presented an IVR menu to talk to the finance department or be transferred to a credit card capture IVR and pay over the phone.
Credit Card Payment Validation
NotifiCalls can be used to increase the security of credit card payments. Before executing the transaction, a call is sent to the phone number of the owner of the credit card and the system plays the transaction details mentioning the merchant and the amount to pay and asks the recipient to confirm the payment or decline by pressing on the related keys.
Reservation /Attendance Confirmation
Cut the high costs of hiring human agents to call clients and contacts and confirm their reservations or their attendance at a specific event. Calls can be sent through NotifiCalls and the recipients’ responses can all be listed in one full report.
Appointment Reminders
Doctors, Dentists, and other organizations can integrate NotifiCalls into their appointment systems to pass a message reminding their patients and/or themselves of an upcoming appointment.
Phone Number Verification
Phone number validation is mostly needed for the user registration process on every service relying on the phone number of the user for unique identification. NotifiCalls can be used to call and play a verification pin code that the user must input on a web form or in a mobile app during the registration to prove that he has access to the used phone number. Alternatively, NotifiCalls can also be used to call the user and ask him to input on the phone the pin code that he saw or used on the web form or in the mobile app during his registration.
Subscription Reminders and Renewals
NotifiCalls can be used to call the customers, remind them that their subscription is due, and optionally pass the call into a call center or into a credit card payment IVR for assistance and settlement.
Utility
NotifiCalls and PromoCalls provide sequential dialing at very high rates of calling to specific recipients or selected lists of phone numbers based on the customer’s call flows and processing requirements, potentially delivering millions of calls per day according to configurable calling rules and schedules.
Opt-In Policy
Both NotifiCalls and PromoCalls have a minimum charge per call even if the dialed number is not valid or the user is unresponsive. This billing policy ensures the use of opt-in phone numbers only and discourages calling invalid phone numbers or uninterested recipients.
Anti-Spam & Anti-Fraud Environment
INEYO believes in a clean and healthy telecommunications environment where resources should be available for proficient legitimate usage. We hence implemented smart Anti-Spam and Anti-Fraud filters on both NotifiCalls and PromoCalls to ensure high service availability and quality for opt-in users only.
Long Duration Interactive Calls
Richer call content means more interest in the delivered message, hence longer call durations… NotifiCalls’ and PromoCalls’ user friendly interfaces allow to easily build interactive call flows to attract the recipient’s interest, maximize his engagement, and boost the overall average call duration.
Rebound & Callback
Reaching back the recipients who were unable to pick-up the call is crucial; Both NotifiCalls and PromoCalls benefit from 2 features against losing the reach in such cases:
1- Retry option which will set the system to retry calling the recipient again at a later time if the call was not picked-up
2- Callback option which sets the system to trigger a call to the recipient if he calls back the number that showed on his phone when he missed answering the call.
Vital in-call Stats and Reporting
Capturing and viewing the feedback and interactions of your reached audience is by far the most essential tool to enhance your business.
NotifiCalls and PromoCalls offer a statistics & reporting interface showing the call duration of each of the reached users, as well as each of their interactions, selections, and downloadable recorded messages, and can be exported in universal formats to be used in any CRM or general reporting system.
DIY Advanced Call Flow Setup
Some call campaigns can simply require informing the recipients about a specific announcement, but the other majority require having sophisticated features such as language selections, multiple menus, and several interactions.
Creating indispensable advanced call flows with multi-lingual multi-level menus and sophisticated keypad configurations is just a matter of few clicks through a streamline customer designed process on both NotifiCalls and PromoCalls.
ABOUT US
INEYO is a Cypriot Telecommunications company providing Game-Changing Innovations for clients worldwide.
INEYO develops and provides next generation products and carrier-grade solutions to address domestic and international needs of for fixed and mobile telecom operators, call centers, public authorities and large public and private enterprises and organizations.
The focal technology behind INEYO and its products were created in 2015… Its first innovative upshots are PromoCalls and NotifiCalls; two outbound calling services offering new DIY call notification and advertising mediums for big organizations, agencies, and companies around the world.
Contact Us
Please don’t hesitate to contact us if you have any questions, comments or messages. We’ll respond to everything shortly!